With an ESX host connected to a Clariion, there may be a time where you are experiencing connectivity issues. One of the first things you can do before you contact EMC support is to run the EMC Host Grab utility.
This utility will connect to your ESX host, and also the array. It will gather all the details it will need and will produce a zip file that can be uploaded to EMC Powerlink.
The EMC Primus article is “emc102335”.
Download the host grab utilities from:-
For UNIX hosts such as (AIX, HP-UX, Linux, Solaris, Tru64) ftp://ftp.emc.com/pub/emcgrab/Unix/
For ESX hosts ftp://ftp.emc.com/pub/emcgrab/ESX/
For ESXi hosts ftp://ftp.emc.com/pub/emcgrab/ESXi/
For Windows hosts ftp://ftp.emc.com/pub/emcgrab/Windows/
For Open VMS hosts ftp://ftp.emc.com/pub/emcgrab/vms/
From the web http://powerlink.emc.com
emcgrab.exe -host <host ip> -user <username> -password <password> -vmsupport –clariionip <sp a ip,sp b ip>
Example: – emcgrab.exe -host 10.0.0.1 -user root -password mypassword -vmsupport -clariionip 10.0.0.2, 10.0.0.3